The Lemon Tree Hotel Company is an upscale, full service, moderately priced hotel chain. It is India’s fastest growing hotel company with 19 properties (operating/under development) aggregating 2,500 rooms across 15 major cities.
The company recently completed an evaluation of the major PMS/CRS systems and selected Xn Hotel Systems for the implementation of protel Multi-Property Edition (MPE) across its properties.
“At Lemon Tree we were looking for a robust multi-property PMS-CRS with integrated BI capabilities. Additionally, the solution had to be scalable to match our growth”, stated Rahul Pandit, Vice President - Operations.
“We selected protel-Xn after five months of due diligence in comparison with key industry players. We were impressed by their team’s energy, enthusiasm and sincerity, besides the unique solutions fit and culture match that seemed to resonate with our team.
We spoke to many protel-Xn customers and were pleased to hear that they were happy working with them. This was a good indicator of how they partner with their customers to ensure a successful relationship.”
Greg Spicer, Managing Director of Xn Hotel Systems, stated “We are absolutely delighted to have agreed our first significant protel contract in India with the Lemon Tree Hotel Company, for the supply and support of protel MPE to all Lemon Tree sites. As a highly competitive contract win, and as a newcomer to the Indian market, the decision for Xn and protel is particularly pleasing.
We look forward to advancing our strategic focus on India, with Delhi-based Xn Hotel Systems (India) offices and operations commencing in May, 2008.”
Lemon Tree intends to build and operationalize 5,000 rooms, pan India by 2011.