William has 18 years of experience in the Hospitality and hotel industry. In the past decade, he has held senior positions in revenue management and strategy with Ritz-Carlton Millenia Singapore, Minor International and Meritus Hotels and Resorts.
While at Ritz-Carlton, William was recognized for his afforts to optimize revenue through various distribution channels, leading the hotel to win the Cobalt Best Practice Award for Revenue Management and TravelClick's eMarketer of the year respectively. As an active member of the hospitality industry in Asia, William is also a regular speaker at major industry conferences and he is often known for his creativity and sharp analysis.
In his current role, William's focus is on business strategy to expand market presence in Asia, as well as growing its current clients' market presence through effective partnerships and sales & marketing programs. He has also opened up new business channels to augment the current portfolio.
Based in Brisbane Australia, Ian heads the company’s Asia-Pacific technical support and operations, including product management of the Protel application. Joining Xn Australia in 2004, Ian has overseen the implementation and technical support of the Australian clientele and manages technical operations for a growing regional client base. Prior to joining Xn Ian held a regional position with Micros-Fidelio's Central Systems operation and a number of consulting roles with Starwood's regional Integrated Property Systems (IPS) team.